Customer Care
Frequently Asked Questions
Quick answers to the questions we hear most often. Can't find what you're looking for? Contact us and we'll be happy to help.
What sizes are available?
Our clothing is currently available in five children's sizes: 1–2 Years, 3–4 Years, 5–6 Years, 7–8 Years and 9–10 Years. Please see our Size Guide before ordering.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available on orders across Pakistan — you simply pay when your order arrives.
Where do you deliver?
We deliver nationwide across Pakistan.
What are the delivery charges?
Standard delivery is PKR 300 per order. Delivery is free on orders of PKR 5,000 or more. The charge is calculated automatically in your cart and at checkout.
Can I return an order?
Yes. We offer a 15-day, no-questions-asked return policy. Items should be returned unworn, unwashed and in their original condition with tags attached. See our Returns & Exchange page for details.
How can I contact Libaada?
You can reach us any time through the form on our Contact page, where you'll also find our email and phone details.