Customer Care
Shipping & Delivery
We deliver Libaada orders nationwide across Pakistan. Here is everything you need to know about how your order reaches you.
Delivery Charges
Standard delivery: PKR 300 per order.
Free delivery: on orders of PKR 5,000 or more.
The delivery charge is calculated automatically in your cart and at checkout.
Delivery Coverage
We deliver to cities and towns across Pakistan. If a courier cannot reach your area, we will contact you to arrange an alternative.
Order Processing
Once you place your order, our team may call you to confirm your details. Your order is then carefully packed and handed to our delivery partner.
Estimated Delivery Time
Delivery times depend on your city and our courier partner. An estimated delivery time will be shared with you when your order is confirmed. [Editable: add Libaada's standard delivery estimate here once confirmed.]
Delays
Occasionally deliveries may be delayed because of weather, public holidays, high order volumes or courier issues. If there is a delay, we will do our best to keep you informed.
Address Accuracy
Please make sure your full address and an active phone number are entered correctly at checkout, and that someone is available to receive the parcel. Incorrect details can delay or prevent delivery.
Questions About Your Delivery
If you have a question about your delivery, please contact us through our Contact page with your order number and we will be happy to help.
This page is an initial draft of Libaada's delivery policy and can be updated at any time. It is general information, not legal advice.